Our Services

Our Services

Workshops and Seminars

CCRE is striving to becoming a leading provider of Mediation Workshops and Seminars. Our services offer a proactive approach towards fostering healthier, more productive interactions and relationships in various environments including the workplace, educational institutions, and within communities.

Our Mediation Workshops are designed to help individuals and groups understand the essential tools and strategies needed to address conflicts effectively. These workshops give participants the opportunity to understand the process of mediation, develop effective communication skills, and learn to handle difficult conversations with tact and empathy.

Our Mediation Seminars focus on expanding one’s understanding of conflict resolution, providing a broad view of the latest research, strategies, and trends in the field. These seminars are led by trained mediators, delivering insights and practical lessons that can be readily applied in your personal and professional lives.

At CCRE, our goal is not only to educate but to empower. We believe that mediation skills are crucial in navigating today’s complex world, hence, we have dedicated ourselves to equip individuals and organizations with these important tools. Whether you’re a professional looking to enhance your skill set, an organization aiming to improve team dynamics, or an individual seeking to better your interpersonal relationships, CCRE’s Workshops and Seminars are the perfect steppingstone towards achieving these objectives.

By attending our Workshops and Seminars, you will learn to navigate conflicts efficiently, foster collaboration, and create environments characterized by understanding and mutual respect. We are confident that the skills you acquire will bring significant positive changes to your interactions and relationships, contributing to overall personal growth and a harmonious coexistence in your spheres of influence.

The Centre's Goal

The Centre’s goal is to help you resolve actual or potential conflicts. CCRE programmes, training and services can provide crucial support for reducing the risks of conflict and litigation. To this end, the Centre is committed to equipping individuals, groups, and organisations to successfully address and resolve various forms of conflict.

Our Promise

Whatever the outcome of the process of resolving a particular conflict, the Centre believes the results for all parties can consistently include satisfaction with the process and an appreciation for training as well as utilising individuals who serve as neutrals to help individuals, groups and organisations address their particular circumstances and needs.

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Services (and growing)
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Our Process

Easy Steps To Conflict Resolution

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Initial Consultation

The process begins with an initial consultation where the mediator meets with the conflicted parties, either together or individually, to understand the nature and context of the conflict. This session helps set the ground rules for respectful communication and defines the scope and goals of the mediation.


Facilitated Dialogue

The mediator guides the parties through a structured conversation, encouraging them to express their feelings, needs, and perspectives. Through active listening and constructive communication, the mediator helps parties gain a better understanding of each other's positions and uncover common ground.


Agreement and Resolution

In the final stage, the mediator assists the parties in crafting a mutually agreeable resolution. This agreement should address the concerns and needs of all parties, aiming for a win-win situation. The mediator ensures that the agreement is clear, realistic, and that all parties are committed to adhering to it.


Let's make things better together.

CCRE Europe seeks to consistently deliver high-quality services, grounded in the principles of respect, empathy, and mutual understanding.

The emphasis placed on effective listening skills as part of the Mediation Training Course was most helpful. Improving this strength leads to more effective questions being asked by the Mediator which in turn often leads to a positive outcome for the affected parties

Elizabeth O’Rourke
    Elizabeth O’Rourke

    The Advance Mediation training has been instrumental in giving me the skills to understand the role of a mediator, namely to be a facilitator and not a solution giver. I also learnt that people need to be heard and mediation creates a safe space where this can take place.

    Precious Madubeko
      Precious Madubeko