Our Mediation Services facilitate and guide individuals or groups in resolving their disputes and conflicts through open, respectful, and productive communication.
Our comprehensive Awareness Seminars and Workshops on Conflict Resolution provide an effective platform for individuals, groups, and organizations interested in cultivating a harmonious and collaborative environment.
Our Mediation Services offer a structured, interactive process where a neutral third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques.
Our Kindness Survey service is a unique tool designed to evaluate and promote empathy, compassion, and kindness within various settings such as schools, workplaces, and communities, providing meaningful insights for all participants.
Our Listening Circles service provides a safe and structured space for individuals to share their experiences, feelings, and perspectives, fostering understanding, empathy, and collective growth.
Our Restorative Congregation/Community Programmes are designed to manage and resolve conflicts, restore damaged relationships, and rebuild trust within religious and community groups.
We provide a supportive and neutral platform for children to express their feelings, concerns, and ideas, helping them to find mutually agreeable resolutions to their disagreements.
The Centre’s goal is to help you resolve actual or potential conflicts.While the Centre’s programmes and personnel can provide crucial support as you attempt to reduce the risks posed by threatened or actual litigation, the Centre is committed to equipping individuals, groups, and organisations to deal successfully with conflicts of all kinds.
Whatever the outcome of the process of resolving a particular conflict, the Centre believes the results for all parties can consistently include satisfaction with the process and an appreciation for training as well as utilising individuals who serve as neutrals to help individuals, groups and organisations address their particular circumstances and needs.
The process begins with an initial consultation where the mediator meets with the conflicted parties, either together or individually, to understand the nature and context of the conflict. This session helps set the ground rules for respectful communication and defines the scope and goals of the mediation.
The mediator guides the parties through a structured conversation, encouraging them to express their feelings, needs, and perspectives. Through active listening and constructive communication, the mediator helps parties gain a better understanding of each other's positions and uncover common ground.
In the final stage, the mediator assists the parties in crafting a mutually agreeable resolution. This agreement should address the concerns and needs of all parties, aiming for a win-win situation. The mediator ensures that the agreement is clear, realistic, and that all parties are committed to adhering to it.
The Advance Mediation training has been instrumental in giving me the skills to understand the role of a mediator, namely to be a facilitator and not a solution giver. I also learnt that people need to be heard and mediation creates a safe space where this can take place.
What I like the most about Mediation is bringing people to safe place to talk. As a mediator, I make sure the parties follow the process and let the communication flow. The result will come by itself. If parties can leave with restored relationship that's the most satisfying reward.
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The emphasis placed on effective listening skills as part of the Mediation Training Course was most helpful. Improving this strength leads to more effective questions being asked by the Mediator which in turn often leads to a positive outcome for the affected parties